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Solar

Support

Solaire can help you troubleshoot any problems you may have with your current solar system.

At Solaire, we strive to offer the highest levels of customer service and help our customers fix any issues they may have as quickly as possible. Every enquiry is dealt with promptly, even though Solaire Connect tries to deliver perfect standards every time, unfortunately there will be times when our customers are not happy with us. If you have a complaint or questions please have a look through our support tab to see our FAQs, tips for best managing your system and warranty. If you are still unable to find the information that you are after call our office on 9300 9324 or email info@solairelifestyle.com.au.

Helpful Support Guides

Restart Your Inverter
Learn how to complete a safe inverter re-boot for your specific inverter make.
Inverter Error Codes
A list of common error codes for each inverter brand and what they mean.
How to Reconnect your Inverter to your WiFi
Learn how to reconnect your inverter to the WiFi after you've changed internet providers, or changed your WiFi password.
How to Read Your Power Bill
Learn how to accurately read your power bill and know what you're getting from the feed in tariff.
How to Read your Monitoring Portal
Learn how to read your systems monitoring portal for more info on your power production and consumption.
Do I need to Clean or Service my Solar System?
We will discuss what goes into the long term management of your panels and inverter so you will get the longest lifespan out of your system.
What Size System will I need?
Information to help you understand what factors to take into consideration when choosing the size of your PV system for your home.
What Size Battery Should I Buy?
Information to help you understand what factors to take into consideration when choosing the size of a solar battery for your home.
Warranty Information
This is where you will find warranty information for all the brands we stock, or have previously stocked.

Having issues with a non Solaire Connect System and looking for a replacement?

Contact us for your free solar quote to find out how we can help you get back to generating solar power asap!

Free Quote

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Still Need Help?

Fill in the form below and one of our knowledgeable service techs will contact you as soon as possible to help fix your issue.