Family Growth
From 3 brothers, mum and dad, working on one computer in their study, to having 9 office staff and over 10 installers.
Established in 2009, Solaire Connect have since become one of WA’s most reputable solar and renewable energy providers. With over 6,500 residential installs, our local family ran business made the decision early on to create a business centred around the core value of quality and long-lasting solutions. As opposed to cheap products and quick turnarounds.
We have ridden the Solar-Coaster of the industry and now have a dedicated commercial and residential department. Both of which take a consultative approach to work with our clients to give the best outcome possible. Rather than a quick sale approach, Solaire Connect conduct thorough analysis of your usage, budget and preferences for products to make sure you as the consumer get the greatest results.
A Decade of Service.
10 years for a business is still quite young. In Australia’s solar industry, this seems like a century considering the 800+ solar companies that have come and gone in the last 6 years.
It is a shame when we get calls from people who have had their system fail, the company who installed the system has vanished and they have no idea what to do. This is why we always, always tell our potential new clients to use a company that has operated for over 5 years. There is no guarantee they won’t shut shop, but at least you know they have had some success in operating in this industry.
Quality, Quality, Quality
We talk about quality day in, day out. Don’t go for the cheapest option. Don’t go for that system because one sales rep said it is good. Which is why it is essential to know what questions to ask a solar company.
Everyone has the best products. Solaire Connect has the best products. In reality, what we mean when we talk about quality is our all-round approach to quality. Quality buying experience, quality installation by highly experienced electricians. High quality after sales support. Solaire have been crafting our start to finish of the experience from the first phone calls right through to the end of the solar systems lifespan.
We have an after sales process and team that monitor and analyse the customers system performance, enabling us so help if there are any technical issues throughout the duration of the system’s life.
Credibility & Trust
It has taken us ten years to build the reputation we have today. Working with government departments and schools to huge organisations like Sodexo, Anytime Fitness, Bridgestone and Office National, we have been able to create great relationships throughout Western Australia. Plus, about 6,500 residential customers.
As you may know by now, we are extremely selective with the products we install. Only working with reputable brands with a track record of high performance and reliability. Because of this, we have partnered with some big manufacturers within the renewables industry.These companies don’t accept any one to become partners. They need to know that their products will be installed correctly, by a company that will always do the right thing. And do it well.
– REC Solar Professional installers (Giving us an extra 5 years product warranty on panels)
– SMA PowerUP Trusted Solar Energy Partner (Extra support and warranty upgrades)
– SolarEdge -Senec Partners
Our online reviews have been escalating recently and are currently sitting at 4.8/5 on Facebook, 4.8/5 on google and 4.4/5 on solar quotes. In addition to this we hold the standard credentials for a solar Retailer
- CEC Installer
- CEC Designer
- CEC Retailer (not needed but this shows highest level of competency)
The Future
Over the next few years, we plan to expand both our residential and commercial presence in WA by continuing to give our customers with high quality systems, exceptional customer service and life time support.
A large percentage of our installations come from referrals allowing word of mouth to be a powerful tool for our growth.
High-quality products combined with great service and our extremely competitive costs of our systems, will be the driving factor for our future growth in the solar pv sector.
Aside from solar power, we have started to create relationships and processes to become a recognised company for energy storage. We have already installed a fair amount of home battery systems, for standard residential houses and created tailored solutions for rural properties with the ability to go off-grid.
Technology is continuing to rapidly improve and prices start to decrease and because of this, a big part of Solaire Connects future will be looking to position ourselves as the experts in energy storage.
